Privacy Policy

We may collect personal information from you in the following ways:

• Contact Information: Name, email address, telephone number, and postal address when you contact us or submit an enquiry form.
• Business Information: Company name, industry, job title, and other business details relevant to the services you request.
• Communications: Records of correspondence if you contact us by email, phone, or any other means.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology used to access our website.
• Usage Data: Information about how you use our website, products, and services, including page visits and referring URLs.

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested
• To manage our relationship with you, including notifying you of changes to our services
• To send you marketing communications where you have consented to receive them
• To improve our website, products, and services through analytics
• To comply with legal and regulatory obligations
• To detect, prevent, and address technical issues or fraudulent activity
• To administer and protect our business and this website

We only process your personal data where we have a lawful basis for doing so under the UK GDPR. The legal bases we rely on include:

• Contract: Processing necessary to perform a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Processing necessary for our legitimate business interests, provided these are not overridden by your rights
• Legal Obligation: Processing necessary to comply with a legal obligation
• Consent: Where you have given us your explicit consent, such as for marketing communications

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share your data in the following limited circumstances:

• Service Providers: Trusted third-party companies who assist us in operating our business, subject to confidentiality agreements
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where personal data may be transferred
• Protection of Rights: When necessary to protect the rights, property, or safety of HMCFS LTD, our clients, or others

We have implemented appropriate technical and organisational security measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These include secure servers, encryption, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and the applicable legal requirements. You may request deletion of your data at any time, subject to our legal obligations.

Our website uses cookies and similar tracking technologies to enhance your experience and analyse site usage. Cookies are small files placed on your device when you visit our website.

We use essential cookies required for the site to function, and where you have consented, we may use analytics cookies to understand how visitors interact with our website. You can control and manage cookies through your browser settings. For full details, please refer to our Cookie Policy.

Under the UK General Data Protection Regulation, you have the following rights in relation to your personal data:

• Right of Access: To request a copy of the personal data we hold about you
• Right to Rectification: To request correction of inaccurate or incomplete data
• Right to Erasure: To request deletion of your personal data in certain circumstances
• Right to Restriction: To request that we restrict processing of your data
• Right to Data Portability: To receive your data in a structured, machine-readable format
• Right to Object: To object to processing based on legitimate interests or for direct marketing
• Rights related to automated decision-making: Not to be subject to decisions made solely by automated processing

To exercise any of these rights, please contact us at info@hmcfs.cc. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit, as we have no control over and assume no responsibility for their content or practices.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of our website constitutes acceptance of the updated policy.